Enhancing the Toolkit Navigator: Amplifying the voice of users

[Originally published by the OECD Observatory of Public Sector Innovation (OPSI) under a Creative Commons Attribution – ShareAlike 3.0 IGO (CC BY-SA 3.0 IGO). This post was joint authored with Angela Hanson.] Which toolkits or guidance about tools have you found useful in helping you apply a new or different method or approach to your work? We are… Continue reading Enhancing the Toolkit Navigator: Amplifying the voice of users