Politeness as process, manners as method

[Originally published by the OECD Observatory of Public Sector Innovation (OPSI) under a Creative Commons Attribution – ShareAlike 3.0 IGO (CC BY-SA 3.0 IGO).] If you have a good idea, does being polite help or hinder you when you try to introduce it? Or to put it another way, if you have an innovative proposal that you want… Continue reading Politeness as process, manners as method