[Originally published by the OECD Observatory of Public Sector Innovation (OPSI) under a Creative Commons Attribution – ShareAlike 3.0 IGO (CC BY-SA 3.0 IGO).] Some things are so small that they can seem completely insignificant. A misplaced letter perhaps. Take, for instance, the letter L. But in the English language a missing ‘l’ can transform a word. Such… Continue reading Lore of Failure