[Originally published by the OECD Observatory of Public Sector Innovation (OPSI) under a Creative Commons Attribution – ShareAlike 3.0 IGO (CC BY-SA 3.0 IGO).] If you are trying to raise awareness of innovation – both the need for it, and ways of doing it – and trying to help public servants learn about the process of innovation, how… Continue reading Australia Innovation Month: Engaging, Informing and Equipping Public Servants
Month: October 2015
Lessons from the USA
[Originally published on the Australian Government Public Sector Innovation Network under a Creative Commons 3.0 BY AU licence] What has been the experience of using design-led innovation in the US Government? On Tuesday we had the opportunity to hear from Stephanie Wade, Director of the Innovation Lab at the Office of Personnel Management. While in Canberra for a day, Stephanie… Continue reading Lessons from the USA
Hacking the Policy Process
[Originally published on the Australian Government Public Sector Innovation Network under a Creative Commons 3.0 BY AU licence] When you think of the policy process, what do you think of? For those who have studied public policy, perhaps there are fond thoughts of the policy model as a neat process of problem identification, research, consultation, development, decision… Continue reading Hacking the Policy Process
How should innovators not behave?
[Originally published on the Australian Government Public Sector Innovation Network under a Creative Commons 3.0 BY AU licence] A couple of weeks ago we asked how do innovators behave? We received some good responses and some suggested reading material, but we’re keen to hear from more people, so we thought we’d look at this from a different angle.… Continue reading How should innovators not behave?
Failing doesn’t make you a failure
[Originally published on the Australian Government Public Sector Innovation Network under a Creative Commons 3.0 BY AU licence] At a recent meeting I heard someone say that “in the public service failure is seen as failure, not a sign that you need to try something else” and it struck a chord with me. Given today is the International… Continue reading Failing doesn’t make you a failure
Musings on the Digital Revolution (or eleven thoughts on what digital transformation might mean for the public service) – pt 4
(Pt 3 can be found here.) 10. Digital allows for, and legitimises, different information preferences “The medium is the message.” Digital allows information to be presented and represented in a huge variety of ways. Information production is experiencing exponential rates of growth. YouTube and Instagram are indicators of the appetite for information in visual form.… Continue reading Musings on the Digital Revolution (or eleven thoughts on what digital transformation might mean for the public service) – pt 4
Musings on the Digital Revolution (or eleven thoughts on what digital transformation might mean for the public service) – pt 3
(Part 2 can be found here) 7. Digital innovation begets more digital innovation, but who approved it? Innovation is an evolving practice. It is an exponential technology – it builds upon what has gone before. Each wave allows for new options. Digital innovation is different to industrial innovation. It is a faster, more iterative practice.… Continue reading Musings on the Digital Revolution (or eleven thoughts on what digital transformation might mean for the public service) – pt 3
Musings on the Digital Revolution (or eleven thoughts on what digital transformation might mean for the public service) – pt 2
(Part 2 – Part 1 can be found here.) 4. Digital is both convergent and fragmented Siloed bureaucracy is ill-suited to cross-cutting issues that are experienced differently by fragmenting identities. The digital world is one of convergence – issues are no longer easily categorised or separated, and hard divides become blurred. Services/products, users/providers, businesses/citizens –… Continue reading Musings on the Digital Revolution (or eleven thoughts on what digital transformation might mean for the public service) – pt 2
Musings on the Digital Revolution (or eleven thoughts on what digital transformation might mean for the public service)
“We are experiencing a digital revolution. Revolutions are comprehensive. They affect all parts of the system.” This was a key insight that I have been reflecting on since I heard it on 12 November 2014. That was when I attended Innovating the Public Sector: from Ideas to Impact, an OECD conference on public sector innovation,… Continue reading Musings on the Digital Revolution (or eleven thoughts on what digital transformation might mean for the public service)
What’s happening in public sector innovation in other countries?
[Originally published on the Australian Government Public Sector Innovation Network under a Creative Commons 3.0 BY AU licence] Did you know that 2015 is the year of innovation in the United Arab Emirates (UAE) and that every government department in the UAE will have a Chief Executive Officer for Innovation, to be trained at Cambridge? That the UAE… Continue reading What’s happening in public sector innovation in other countries?