[Originally published on Australian Government DesignGov under a Creative Commons 3.0 BY AU licence] We have discussed how DesignGov has been an ‘extreme user’ for the public service. But might we also consider how DesignGov has acted in some ways as a sensor, as a test of how the public service might operate in the future? A… Continue reading DesignGov as prototype of the future public service?
Month: December 2013
DesignGov as an ‘extreme user’ of the Australian Public Service
[Originally published on Australian Government DesignGov under a Creative Commons 3.0 BY AU licence] One of the notions used in design is to look to the extreme, to the users who have atypical needs and who interact with a product or service in ways that the majority don’t. Such users can signify emerging needs, identify work-arounds… Continue reading DesignGov as an ‘extreme user’ of the Australian Public Service
Design and public sector innovation – sharing perspectives from different countries
[Originally published on Australian Government DesignGov under a Creative Commons 3.0 BY AU licence] Recently Jane Treadwell and I were invited by the United Nations Development Programme’s Global Centre for Public Service Excellence to participate in a “Consultation on the Co-Design of Public Policy and Services”. It was a gathering of people from a wide range of countries… Continue reading Design and public sector innovation – sharing perspectives from different countries
The DesignGov experiment – what did it test?
[Originally published on Australian Government DesignGov under a Creative Commons 3.0 BY AU licence] DesignGov was established as an experimental initiative to test new design-led innovation approaches to resolving cross-agency problems. It was set up as an 18 month pilot, running from July 2012 until December 2013. Now that the pilot is ending and as we continue to… Continue reading The DesignGov experiment – what did it test?